UX Case Study + Automation System

Overview

Project Type: Website Redesign & Development | Automation
Role: UX Researcher & Designer & Developer

Problem

My University portal is outdated, difficult to navigate, and filled with too much info. This led to frustration as students struggled to access essential services like class schedules, assignments, and announcements. Important updates and notifications were often missed due to poor management and visibility. And it impacting the student's academics.

Objectives

• Redesign and develop a website that delivers exactly what students need.

• Focused on important updates in a minimalist design.

• Implement an automation system to notify students about important updates in real time.

User Research

Participants: 12 students (undergraduate).

• Methods: Surveys and interviews

Key Findings:

• 83% of students found the portal overwhelming and difficult to use.

• 3 students reported attending canceled lectures because they missed notices posted only on the portal.

• 67% of students admitted to frequently missing assignment deadlines or updates due to a lack of visibility.

• 100% of students requested a mobile-friendly version of the portal.

• All the students agreed that the portal needed a notification section on the dashboard for important updates.

• 0% liked the current user interface

Pain Points Identified

1. Filled with too much info and features.

2. Poor organization and visibility of important updates.

3. Confusing navigation flow

4. Missing important updates

Design

The redesigned interface focuses exclusively on the core pain point identified during user research:

🔔 Missing critical updates

What I excluded

• Student payments

• Exam results and grades

• Library membership

Why I excluded

• These sections are personalized and require logging.

• They are not part of the students' daily interaction flow

• No login and no clutter

Redesign Focus

1. ✅ Daily & weekly updates

2. ✅ No login required

3. ✅ Mobile-friendly UI

4. ✅ Dark mode

High-fidelity prototypes

Assests

Final Design

Check live Site

Notifiactions

Telegram Channel

Automation Sample